Infusion Insurance exists because buying insurance should feel like a partnership, not a transaction. Our goal is to protect the people and businesses moving our communities forward. Our mission is simple: to educate, create, and provide true value so clients never feel left in the dark about their commercial auto and liability coverage.
Passenger transportation businesses face higher, more complex exposures than standard commercial clients. Because these distinct liability, auto, and regulatory needs are rarely covered well by ordinary business accounts, Infusion Insurance has intentionally invested in deep, niche expertise. We specialize in placing tailored programs for limousines, shuttles, charter buses, taxis, rideshare fleets, and non-emergency medical transport (NEMT).
Our passion lies in showing businesses exactly how to manage insurance risk, navigate strict state and federal compliance requirements, and buy coverage smarter. By blending a disciplined, consultative approach with state-of-the-art technology, transportation fleets across New England can build safer, cost-effective programs. Backed by exclusive carrier relationships, access to surplus lines, and active leadership with organizations like the New England Livery Association (NELA), we provide the knowledge and strict minimum limit guidance required to protect your bottom line.
Explore our transportation insurance solutions designed specifically for commercial fleets, livery operators, and mobility-focused businesses across New England.
Our Leadership
Art Catapang
CEO & PRESIDENT
Art's 40-year career is built on a foundation of growth, leadership, and entrepreneurial success. Having held executive roles in both massive Fortune 500 companies and small family-owned businesses, he understands the unique mechanics of scaling an organization.
His portfolio includes managing complex M&A strategies, taking companies public, and piloting startups to profitability. Today, he leverages this deep background across several industry segments, including real estate, finance, and insurance.
Steve Crispo
EXECUTIVE VICE PRESIDENT OF MARKETING
Steve has been on the NELA Board serving its members for over 20 yrs and the New England Transportation industry for over 30 years. Through his dedicated work, he has developed nationwide perspectives and an extensive knowledge of transportation insurance, including how individual New England states interpret federal transportation regulations.
Steve proudly represents Infusion Insurance across the industry, actively participating in NELA board meetings, chairing committees, and contributing to events. For two decades, his work has exemplified Infusion Insurance’s commitment to providing unparalleled guidance and specialized service.
Bob Crescenzo
LOSS CONTROL & RISK MANAGEMENT ADVISOR
Bob Crescenzo, worked as a Vice President at Lancer Insurance Company for 35 years. He was responsible for the launch of Lancer Compliance Services, a drug and alcohol testing and training company. His responsibilities as Vice President included managing the Safety and Loss Control division, managing 15 staff, liaison to UMA and ABA; FMCSA; NTSB; TSA and other government agencies. He served as a member of the UMA Safety Committee and was on the board of ABA’s Bus Industry Safety Council.
He was a founding member of the Substance Abuse Program Administrators Association and served on the Board as well as President. Bob worked on committees for Trailways, IMG, NLA, and other industry state and national associations.
Bob has been a presenter at many national and state meetings covering topics such as driver hiring, training, maintenance management, crisis management, federal and state compliance issues, insurance claims and accident management, customer service, communication, and future technology issues affecting the transportation industry. Many of the same topics were produced as articles in industry publications. His articles “Managing Your Insurance Risk” was published in the April 2926 edition of National Bus Trader and “Staying in Control During an Accident or Crisis” on Chauffeur Driven.
He is currently a transportation industry consultant who specializes in assisting transportation organizations in assessing and managing risk, evaluating customer and staff needs with an orientation towards increased profitability, and conducting business analysis on insurance management.
Meet the Team
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Kevin Catapang
CFO & CONTROLLER
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Ellen Catapang
ACCOUNT MANAGER
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Deb Crispo
ACCOUNT MANAGER
Family-owned trust.
New England dedication.
Total fleet protection.
